Articles on: BP Settings

Set up and enforce two-factor authentication (2FA)

To help protect your account and sensitive data, BookingPad supports Two-Factor Authentication (2FA). Enabling 2FA adds an extra layer of security by requiring a verification code in addition to your password when logging in using email and password combination. This security measure makes it virtually impossible for an unauthorised third party to gain access to an agent account using basic hacking mechanisms such as phishing attacks, which are well-known and very common in the industry.

We STRONGLY RECOMMEND enabling 2FA as soon as an Agent account is created for the first time. For accounts registered with Google, 2FA verification is not necessary.

Upon the first login, you will be presented with the Two Factor Authentication page

Search in your Appstore or Google Playstore for "Google Authenticator" or "Microsoft Authenticator"

Select Scan QR Code

Scan the QR Code presented on the screen.

In the case that scanning the QR is not working properly, you can manually add the code for the device

On the device Name, you can add a descriptive name that easily reminds you of the account, for example, the Smartphone model.

How to remove 2FA from an Agent account

If you wish to remove the 2FA, click on "Remove":

Agency Managers can enforce 2FA for all their agency agent accounts (Important!)

Updated on 06-06-2025

Additionally, Agency Managers can also enforce 2FA for all agents which are part of their agency account. This will erase the risk that some agents might not be conscious of how necessary this security check is.

To enable this security measure please on the Agency Portal use the Settings / Enforce MFA option. Have in considerations only Agent accounts set as role Manager have access to the Agency Portal

We STRONGLY RECOMMEND to all Agency managers that they enable this reenforcing security measure making mandatory for all their Agent accounts. This will make nearly impossible for hackers to gain access to their company

Updated on: 17/11/2025

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